How long will it take for me to have my order ready to ship?
It depends on which product and options you have chosen.
The estimated turnaround time is displayed on each product page and will vary depending on the selected options.
All turnarounds are measured in business days. Saturdays, Sundays and holidays during which we are closed, are not considered production days.
Turnaround time begin only after an order has been approved. Orders are considered “approved” and are put into production only when all files have been correctly submitted and when the order is fully paid.
Cut-off time is 12:00pm (noon) every day. All orders sent in the afternoon will be processed the following morning.
Please note, all turnaround times are estimates based on our experience. Despite our best efforts, certain factors are beyond our control and unfortunately can extend turnaround times (bad weather, mechanical failure, improperly prepared artwork…).
Turn-around times refer solely to production. Shipping transit is not included.
Example of turnaround time: 5 days Turnaround time starts for all Approval Proof Before 12pm EST. This does not include preflight time, resubmitted files, weekends and holidays.